We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax

Email:

For product information, customer support or assistance:
info@vidiOH.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. vidiOH.com customers may also use our telephone support center to contact a service representative during regular business hours, 9:00AM - 5:00PM, weekdays, PST (818) 224-4303.

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center

818-224-4303

Monday to Friday   9:00am to 5:00pm (PST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

818-688-3820